Route Package Protection Policies
We have partnered with Route Package Protection as a service provider to offer a shipping insurance policy for your store orders. Adding Route's Package Protection to your order will have you covered in case your order gets lost, damaged, or stolen whilst in transit.
When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes and the Route premium are not included.
When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs and taxes. Route does not pay any custom/duty fees.
For a detail breakdown of Route's official insurance policy please see https://route.com/insurance
For a detailed breakdown of policies please see Route package protection policies
For more detail on Route's service offering please click on the more info on the Route card on the shopping cart/checkout page or visit www.route.com
Let customers speak for us
These are of great quality
Absolutely gorgeous, can't wait to put on my tree
Will definitely use this shop again.
Very happy, thank you very much 😊
Absolutely amazing!!! Well worth the money and came packaged really well; thanks so much x